Privacy Policy

Last Updated: [DATE]

This Privacy Policy describes how LearnToGraph LLC ("we", "us", or "our") collects, uses, and shares information about you when you visit our website at https://learntograph.com (the "Service") and use our SMS messaging services.

1. INFORMATION WE COLLECT

1.1 Information You Provide to Us

We collect information you provide directly to us, such as when you:

Create an account or profile

Enroll in our courses or educational programs

Subscribe to our SMS messaging service

Contact us for customer support

Sign up for our newsletter or marketing communications

Participate in surveys, contests, or promotions

This information may include:

Name and contact information (email address, phone number, mailing address)

Account credentials (username and password)

Demographic information (age, gender, education level)

Payment information (credit card details, billing address)

Educational progress and performance data

Communications with us (including recordings of customer service calls)

1.2 Information We Collect Automatically

When you access or use our Service, we automatically collect certain information about you, including:

Device and Usage Information:

IP address and device identifiers

Browser type and version

Operating system

Pages viewed and time spent on our Service

Referring and exit pages

Click-through and conversion information

Location Information:

General location based on IP address

Precise location (only if you grant permission)

Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior and preferences.

1.3 SMS Messaging Information

When you opt into our SMS messaging service, we collect:

Mobile phone number

Mobile carrier information

SMS opt-in confirmation and timestamp

Message delivery status

SMS preferences and settings

Content of messages you send to us

1.4 Information from Third Parties

We may receive information about you from third parties, including:

Social media platforms (if you connect your accounts)

Payment processors

Educational partners or institutions

Analytics providers

Marketing partners

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

2.1 Provide Our Services

Create and manage your account

Process enrollments and payments

Deliver educational content and courses

Send SMS notifications and communications

Provide customer support

Communicate with you about your account or our services

2.2 Improve Our Services

Analyze usage patterns and user behavior

Develop new features and educational content

Conduct research and analytics

Personalize your experience

Monitor and improve service performance

2.3 Marketing and Communications

Send promotional emails and SMS messages (with your consent)

Provide information about new products or features

Conduct surveys and gather feedback

Send administrative communications

2.4 Legal and Security Purposes

Comply with legal obligations

Protect against fraud and abuse

Enforce our Terms of Service

Protect the security and integrity of our Service

3. HOW WE SHARE YOUR INFORMATION

We may share your information in the following circumstances:

3.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

Payment processors

SMS service providers

Email service providers

Cloud hosting providers

Analytics providers

Customer support platforms

3.2 Educational Partners

With your consent, we may share educational progress and completion data with:

Educational institutions

Employers or training programs

Certification bodies

Other educational platforms

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3.4 Legal Requirements

We may disclose your information if required by law or if we believe such disclosure is necessary to:

Comply with legal process

Respond to government requests

Protect our rights or property

Protect the safety of our users or the public

3.5 Aggregated Information

We may share aggregated or de-identified information that cannot reasonably be used to identify you.

4. SMS MESSAGING PRIVACY

4.1 SMS Data Collection

When you participate in our SMS program, we collect:

Your mobile phone number

The content of messages you send to us

Message delivery and read receipts

Opt-in and opt-out preferences

Time and date of message interactions

4.2 SMS Data Use

We use SMS data to:

Send you requested notifications and updates

Provide customer support via text

Analyze program effectiveness

Comply with telecommunications regulations

4.3 SMS Data Sharing

We may share SMS data with:

Our SMS service provider (for message delivery)

Mobile carriers (as required for delivery)

Legal authorities (if required by law)

We do not sell or share your mobile phone number with third parties for their marketing purposes without your explicit consent.

4.4 SMS Retention

We retain SMS data for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your SMS data by opting out of our program.

5. YOUR CHOICES AND RIGHTS

5.1 Account Information

You can access, update, or delete your account information by logging into your account or contacting us.

5.2 SMS Communications

You can opt out of SMS messages at any time by:

Texting "STOP" to any message you receive from us

Contacting us at [email protected]

Updating your preferences in your account settings

5.3 Email Communications

You can unsubscribe from promotional emails by:

Clicking the unsubscribe link in any email

Contacting us directly

Updating your email preferences in your account

5.4 Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect your ability to use certain features of our Service.

5.5 Data Subject Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Right to access your personal information

Right to correct inaccurate information

Right to delete your personal information

Right to restrict processing

Right to data portability

Right to object to processing

To exercise these rights, please contact us at [email protected].

6. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6.1 Security Measures

Encryption of data in transit and at rest

Regular security assessments and updates

Access controls and authentication

Employee training on data protection

Incident response procedures

6.2 Data Breaches

In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law.

7. DATA RETENTION

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specific retention periods include:

Account information: Until you delete your account or request deletion

Educational progress data: 7 years after course completion

SMS data: 2 years after opt-out or as required by law

Payment information: As required by financial regulations

Marketing data: Until you unsubscribe or object to processing

8. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

9. CHILDREN'S PRIVACY

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly.

For users between 13 and 18 years of age, we recommend parental guidance and supervision when using our Service.

10. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

Right to know what personal information we collect and how we use it

Right to delete personal information

Right to opt-out of the sale of personal information

Right to non-discrimination for exercising your privacy rights

Note: We do not sell personal information as defined by the CCPA.

To exercise your California privacy rights, please contact us at [email protected].

11. UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

Posting the updated Privacy Policy on our website

Sending you an email notification

Providing notice through our Service or SMS program

Your continued use of our Service after the effective date of the updated Privacy Policy constitutes acceptance of the changes.

12. THIRD-PARTY LINKS AND SERVICES

Our Service may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to third-party websites or services. We encourage you to review the privacy policies of any third-party services you access.

13. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your experience on our Service. These include:

13.1 Types of Cookies

Essential Cookies: Necessary for the Service to function properly

Performance Cookies: Help us analyze how the Service is used

Functionality Cookies: Remember your preferences and settings

Marketing Cookies: Used to deliver relevant advertisements

13.2 Managing Cookies

You can control cookies through your browser settings. For more information about cookies and how to manage them, visit www.allaboutcookies.org.

14. CONTACT US

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

LearnToGraph LLC

Email: [email protected]

Phone: 727-496-5350

Address: 7901 4th St N Ste 300, St Petersburg, FL 33702

Website: https://learntograph.com

For privacy-related inquiries, please include "Privacy Policy" in the subject line of your email.

By using our Service, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and sharing of your information as described herein.